Når du har en kunde på besøk i foretaket du jobber i eller selv besøker en kunde, bør du stille deg disse fire spørsmålene:
- Når hun går ut døren (eller jeg forlater henne), hva har jeg gitt henne som hun vil snakke om?
- Hvordan vil han huske på å fortelle alle vennene sine?
- Kunne jeg gjort det lettere for henne å snakke med flere mennesker om meg?
- Var det noe bemerkelsesverdig ved opplevelsen han fikk?
Det er mange måter å få folk til å snakke om deg på. Et spesielt øyeblikk. Service med et smil (YEPP!). Noe dumt eller tåpelig.
Kort sagt: Hva som helst som er verdt å snakke om.
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[…] deg nå tid til å lese “Ukens Tips (21-2010): 4 spørsmål når du ser på en kunde” en gang til. Og tenk på Zappos-damen – og hvor lite som skal til. Skriv en […]
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