Munn-til-Munn

03.06.10

Ukens tips (21-2010): 4 spørsmål når du ser på en kunde

Filed under: Ukens tips — Roy Dahl @ 08:15

Når du har en kunde på besøk i foretaket du jobber i eller selv besøker en kunde, bør du stille deg disse fire spørsmålene:

  1. Når hun går ut døren (eller jeg forlater henne), hva har jeg gitt henne som hun vil snakke om?
  2. Hvordan vil han huske på å fortelle alle vennene sine?
  3. Kunne jeg gjort det lettere for henne å snakke med flere mennesker om meg?
  4. Var det noe bemerkelsesverdig ved opplevelsen han fikk?

Det er mange måter å få folk til å snakke om deg på. Et spesielt øyeblikk. Service med et smil (YEPP!). Noe dumt eller tåpelig.

Kort sagt: Hva som helst som er verdt å snakke om.

Reklamer

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